Accessibility

Guests in wheelchairs are able to access all areas of The Loch Ness Experience that are used for the Tour. Accessible toilets are available. Please note that our Deepscan Cruises are not accessible to wheelchairs.

The majority of guests will stand throughout the tour. However, chairs are available for those guests who need them. Guests are advised to make the team aware at the start of the tour of any issues with standing.

Assistance dogs are always welcome at The Loch Ness Experience. While well-behaved dogs are permitted at other times, please note that the experience can be busy, with loud and dark areas throughout.

• During Easter, June, July and August, we only allow assistance dogs, as this is our busiest period, and we believe it may not be a suitable environment for pets.
• We can accommodate one well-behaved dog on our Deepscan Cruises.

If you have any questions, get in touch with us in advance.

We offer a tour transcript to anyone who may require it. If you would like this, please let us know when you arrive.

Children under 5 are welcome free of charge at The Loch Ness Experience. However, at busy periods, buggies may not be permitted on the tour. Children under 1 can go on the Deepscan Cruises for free but must preregister, and we can accommodate a maximum of three under 5's per cruise.